Just a quick letter in the letterbox! That should still be possible, I thought, looking at my watch! It was quickly done by bike. When I arrived at the letterbox, I met an elderly woman who has been struggling with serious health challenges for a long time. I had an appointment for an internet conference in a few minutes. If I started a conversation, I would be too late. My heart made me understand: Give these moments to the elderly lady anyway. So we got talking. She was able to entrust me with a lot of distress. I had decided not to look at my watch and to be completely there. After a few minutes of chatting, my counterpart let me know: "Oh, how good it was just to be able to talk. This conversation really lifted my spirits. Thank you for your time!" When I then opened the internet conference 5 minutes later, the colleague let me know: ‘How nice of you to come a few minutes later, because I wouldn't have been able to make it before.’